FAQs
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Due to the customizable nature of our packages, we want to spend 15-20 minutes in a quick chat about your book, your brand, your needs and expectations. We see you as more than a client, we see you as a creator and an artist. It is important to us that we build a rapport and build trust in each other. The initial consultation is not to try to sell you on products or services you don’t need, it is to get to know you and your voice so we can give you the best service possible.
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Great question! We are a team of 3 writers with our own skillsets, strengths, and credentials. Between us we have 3 BA degrees, 1 MA degree, and a combined 37 years of experience in our respective fields, including social media management and marketing, editing, drafting, and proofreading, and client care and service. For more specific information, check out our About Us page!
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At this time we are not publishing books.
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At this time we are hosting events in very small, local capacities. We aim to scale this as appropriate in order to do it well and do it right. For now, we offer event sourcing, application management and tracking, and event prep!
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This is a great question, and you might notice that not everyone who offers ARC services has this same requirement. The security of the intellectual property of our clients is of the utmost importance to us, and we take the hard work authors put into their novels very seriously. Pirating ARCs is, unfortunately, very common. As an author support service we are going to do everything in our power to protect that intellectual property, and that includes vetting our ARC readers. Integrity matters, even on the internet.
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Your time and money is valuable. Our time and skills are valuable. In order to ensure that your expectation and our skills are aligning, we design custom contracts for each author that outlines timelines, services expected, deliverables, and anything else that may come up in our contact call to ensure that everyone knows everything that is supposed to happen. We want you to have a document that we signed saying “This is what we’re going to do for you, at this price, by this time”. The contract protects us both, and is a map for our relationship.
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We are currently building our ARC reader team, building a library of templates and graphics exclusively for our community, and interviewing authors to sign on as clients. Make sure you’re subscribed to our newsletter to stay up-to-date with everything we are doing. Any new opportunities, events, and happenings will be included there!
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Oh no! We hate to hear that! First things first, please refer to the contract we emailed you. Then, please send us an email at info@ashleyindiehouse.com with the contract attached and some details about the issue. Someone will reach out to you within 24-48 hours so we can come up with a solution. Your satisfaction is our number one priority, and we want to make it right, every time.
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No, we will never compromise our author’s work by using Artificial Intelligence. At Ashley Independent House we are committed to authentic, human created content.